Effective Date: 01 August 2024
Introduction
At THE RIG VR ARCADE, we strive to provide the best possible experience for our customers. If you are not satisfied with your experience or need to cancel a booking, please review our refund policy.
Eligibility for Refunds
- Booking Cancellations: You may cancel your booking up to 24 hrs before your scheduled session for a full refund. Cancellations made within 24 Hrs of the session will not be eligible for a refund.
- No-Show Policy: No refunds will be issued for no-shows or late arrivals.
Non-Refundable Items
- Special Events: Tickets for special events or promotions are non-refundable.
- Gift Cards: Gift cards cannot be refunded or exchanged for cash.
Requesting a Refund
To request a refund, please contact our customer service team at moc.edacrarvgireht@olleh or +91 8025267378 with your booking details. Refunds will be processed within 10-15 days of the request.
Changes to This Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Refund Policy, please get in touch with us at moc.edacrarvgireht@olleh.